Shipping policy

Last updated: September 4, 2026

1. Where we ship

Stryve (operated by Wave Compagny LLC) currently ships to addresses within the United States, including Alaska, Hawaii, and Puerto Rico. We do not ship to PO Boxes, APO/FPO addresses, or freight forwarders.

2. Shipping cost

Shipping is free on all orders. There are no hidden handling charges. The price you see at checkout is the final price.

3. Processing time

Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or U.S. public holidays are processed on the next business day.

4. Delivery time

Estimated delivery is 7–15 business days from the date of shipment. Total time from order to doorstep is therefore typically 8–18 business days. These are estimates, not guarantees.

5. Order tracking

You will receive a shipping confirmation email with a tracking number once your order leaves our facility. Tracking can take 2–5 business days to become active. If your tracking has not updated for more than 10 business days, contact us at contact@stryvestore.com.

6. Incorrect addresses, lost or stolen packages

We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If tracking shows a package as delivered but you have not received it, contact us within 7 days of the delivery scan and we will help you file a carrier claim. Packages confirmed lost in transit are replaced or refunded at no cost to you.

7. Contact

Wave Compagny LLC (d/b/a Stryve), 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States — contact@stryvestore.com