Privacy Policy
Last updated: September 4, 2026
This Privacy Policy explains how Stryve, a brand operated by Wave Compagny LLC, a New Mexico limited liability company (“we”, “us”, “our”), collects, uses, shares, and protects your personal information when you visit or make a purchase on www.stryvestore.com (the “Site”).
1. Who we are
Wave Compagny LLC (d/b/a Stryve)
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110
United States
Email: contact@stryvestore.com
2. Information we collect
Information you give us: name, billing and shipping address, email address, phone number, and order details. Payment card data is entered directly into our payment processor’s secure fields — we never see or store your full card number.
Information collected automatically: IP address, browser type and version, device type, operating system, referring URLs, pages viewed, time spent on pages, and other browsing data collected through cookies and similar technologies (“Device Information”).
Information from third parties: advertising and analytics partners (such as Meta and Google) may share aggregated or pseudonymized data about how you interacted with our ads.
3. How we use your information
- Process, fulfill, and deliver your orders, including payment and shipping;
- Send order confirmations, shipping updates, and customer service messages;
- Respond to your questions and handle returns or claims;
- Detect and prevent fraud, abuse, and chargebacks;
- Improve and optimize the Site, our products, and our marketing;
- Send marketing emails or SMS, where you have consented — you can opt out at any time;
- Comply with our legal and tax obligations.
4. Cookies and tracking technologies
We use cookies, pixels, and similar technologies to run the Site and to measure and improve our advertising. This includes:
- Essential cookies — required for the cart, checkout, and security;
- Analytics cookies — help us understand how the Site is used;
- Advertising cookies and pixels — including the Meta Pixel and Google tags, used to measure ad performance and show you relevant ads.
You can block or delete cookies through your browser settings. Disabling essential cookies may prevent checkout from working. You can also opt out of interest-based advertising at optout.aboutads.info and networkadvertising.org/choices.
5. Who we share your information with
We do not sell your personal information. We share it only with service providers who need it to operate our business:
- Shopify — e-commerce platform hosting the Site (privacy policy);
- Payment processors (such as Shopify Payments, Stripe, and PayPal) — to process payments securely;
- Shipping and fulfillment partners — to prepare and deliver your order;
- Email and SMS providers — to send transactional and marketing messages you have consented to;
- Analytics and advertising partners — such as Google Analytics (privacy policy) and Meta (privacy policy).
We may also disclose information when required by law, in response to a lawful request from public authorities, or to protect our rights.
6. Data retention
We keep order information for as long as necessary to fulfill the purposes described here and to comply with our accounting and legal obligations — typically 7 years for transaction records. Marketing contact data is kept until you unsubscribe or ask us to delete it.
7. Data security
The Site uses SSL/TLS encryption, and payments are processed through PCI-DSS compliant providers. No method of transmission or storage is 100% secure, but we take reasonable technical and organizational measures to protect your information.
8. Your rights
All customers: you may request access to, correction of, or deletion of your personal information at any time by emailing contact@stryvestore.com. We respond within 30 days.
California residents (CCPA/CPRA): you have the right to know what personal information we collect, to request its deletion, to correct inaccurate information, and to opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising. We do not sell personal information for money. To exercise any of these rights, or to opt out of sharing for advertising purposes, email us with the subject line “California Privacy Request”. We will not discriminate against you for exercising your rights.
Other U.S. state privacy laws (Virginia, Colorado, Connecticut, Utah, Texas, and others) grant similar rights — the same contact address applies.
Residents of the EEA/UK: where the GDPR applies, our legal bases are performance of a contract (orders), legitimate interests (fraud prevention, site improvement), consent (marketing and non-essential cookies), and legal obligation (tax and accounting). You may also lodge a complaint with your local supervisory authority.
9. Marketing communications
You can unsubscribe from marketing emails at any time using the link at the bottom of any email, or by replying STOP to a marketing SMS. Transactional messages about an order you placed will still be sent.
10. Children’s privacy
The Site is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.
11. Do Not Track
Our Site does not alter its data collection practices in response to a Do Not Track signal from your browser.
12. Changes to this policy
We may update this Privacy Policy to reflect changes to our practices or for operational, legal, or regulatory reasons. The “Last updated” date at the top indicates when it was last revised.
13. Contact us
Questions about this policy or about your data: contact@stryvestore.com — Wave Compagny LLC (d/b/a Stryve), 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States.